Posts

A GREAT CX IS MORE THAN LUCK

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St. Patrick’s Day is a widely celebrated holiday that has its roots in Ireland but has become a global event. It’s a day filled with green decorations, parades, traditional Irish food, and of course, plenty of green drinks. Whi...
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FOOD FOR THOUGHT THIS VALENTINE’S DAY

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Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return. &nbs...
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WHO WILL BE GETTING YOUR ‘LIKES’ THIS HOLIDAY SEASON?

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Holiday shopping season is here… but who will getting your business and social feedback? The key to a profitable and joyful holiday retail season is ensuring exceptional customer service across all channels where customer inter...
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CONNECTING WITH YOUR TARGET MARKETS DURING THE YEAR’S BUSIEST SHOPPING SEASON

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It’s that crazy time of year when marketers pull out all the stops to capture their share of holiday consumption. In the past, the day after Thanksgiving would launch the season’s retail insanity. In recent years, the holiday s...
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WHAT IS INCIDENT MANAGEMENT AND HOW CAN DIGITAL CHECKLISTS HELP

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A five-hour computer outage cost Delta Airlines $150 million in 2017. Similarly, companies lose an average of $300,000 per hour in revenue, staff productivity, and maintenance costs due to system outages.  Major disruptions ca...
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BARE International global presence expands under collaborative partnership with Vietnam-based firm SOI.Pro

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Vietnam-based market research firm SOI.Pro selected BARE International, a global customer experience research company, to exchange insights and apply international standards to customer experience research. FAIRFAX, VA. (PRWEB)...
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MOBILE AUDITING – LENDING A HELPING HAND TO YOUR EMPLOYEES

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We all live in a modern era. People generally prefer to use cloud storage and digital technology in their day-to-day life. Gathering information on paper forms can be simpler compared to the usability and speed of the mobile a...
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SAFETY AND SUSTAINABILITY THE EMERGING PILLARS OF WORK CULTURE

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One of the popular buzzwords quoted in corporate investor meets and annual reports in recent times has been ‘Sustainable’. Over 93% of CEOs see sustainability as necessary for their company’s future. Sustainability has moved f...
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IS YOUR RESTAURANT’S PIE OF REPAIR COSTS INCREASING DAY BY DAY

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Any business has to incur a mix of fixed and variable expenses. If you are running a restaurant business, you will have expenses like salaries and rent that you incur irrespective of the number of open days and customers’ foot...
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THE NOT SO HIDDEN COSTS OF IGNORING QUALITY CONTROL

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All organizations, irrespective of their industry, have a vision. This vision is often fueled by the organization’s financial position. An effective quality control system ensures that a company’s financial position is strong ...
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