BARE Evaluator: Code of Conduct

Recently, we received a complaint about a mystery shopping visit, which we would like to share with you. As required by the project guideline, a BARE evaluator obtained the contact information of several employees from the ta...

4 Ways Customers Don’t Want To Go Back To Pre-Covid Customer Experience

‘After a year of nearly everything in life being upended, there may be a light at the end of the tunnel. Covid numbers are trending down across much of the United States as vaccinations increase and many places start to re-open...

What Does It Mean To Be Customer-Centric In 2021?

‘Many companies aim to be customer-focused but struggle to know what it actually looks like and how to truly make customers the center of their businesses.’ BARE shares an article by Blake Morgan for Forbes on being customer-ce...

Mystery Shop Insights on a Budget: How to Monitor Compliance and Improve Results with Self-Audit

Are you interested in making an impact on your operational and service results?  Are you concerned that standards have fallen due to lack of corporate budget for monitoring? Do you want make a difference with a nominal investme...