Consumer Insights.

USE YOUR COMPETITORS TO YOUR ADVANTAGE.

Use a variety of market research techniques and methods to carry out consumer research, behavior research and motivation research, to support in brand management, sales forecasting and other behavioral theories and data foundations.

The research scope includes:

Consumer Persona

Geography
Interest
Behavior
Habit

Big Data Analysis

7 billion Weibo Accounts
15 million WeChat Account
2000+ eCommerce Platforms
100,000+ News Platforms
22 million Forums

Satisfaction Survey

NPS (Net Promoter Score)
CSI (Customer Satisfaction Index)

Consumer Demand Analysis

Hierarchy of Needs
Insights (Individual/group; internal/external)
Modes (Recognition, Motivation, Unmet Needs, Ideal Needs)

Voice of Customer

Media Monitoring
Consumer Feedback
Multi-channel Analysis

Client Case Study

business hand pushing service satisfaction on virtual screen

National Restaurant Customer Survey Case Study

A national restaurant company with multiple brands was receiving mixed information from their direct customer satisfaction surveys. BARE designed a new program that allowed the client to focus on what their customers expect.

DOWNLOAD THE RESTAURANT CUSTOMER SURVEY CASE STUDY

“BARE’s reporting capabilities are extremely in depth. They are able to give a broad spectrum view of the company as a whole or they can drill down to see regional and individual store data.”

Kevin ReynoldsPesident
Cardinal Bank

I have worked with many other mystery shopping companies, but BARE sets the gold standard in the industry. Thank you for providing a company that I am proud to say I contract with.

Sheila SmylieBARE Evaluator since 2003

“BARE’s reporting capabilities are extremely in depth. They are able to give a broad spectrum view of the company as a whole or they can drill down to see regional and individual store data.”

Kevin ReynoldsPesident
Cardinal Bank

I have worked with many other mystery shopping companies, but BARE sets the gold standard in the industry. Thank you for providing a company that I am proud to say I contract with.

Sheila SmylieBARE Evaluator since 2003