SAFETY AND SUSTAINABILITY THE EMERGING PILLARS OF WORK CULTURE

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One of the popular buzzwords quoted in corporate investor meets and annual reports in recent times has been ‘Sustainable’. Over 93% of CEOs see sustainability as necessary for their company’s future. Sustainability has moved f...
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IS YOUR RESTAURANT’S PIE OF REPAIR COSTS INCREASING DAY BY DAY

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Any business has to incur a mix of fixed and variable expenses. If you are running a restaurant business, you will have expenses like salaries and rent that you incur irrespective of the number of open days and customers’ foot...
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THE NOT SO HIDDEN COSTS OF IGNORING QUALITY CONTROL

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All organizations, irrespective of their industry, have a vision. This vision is often fueled by the organization’s financial position. An effective quality control system ensures that a company’s financial position is strong ...
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Top 10 CX Challenges in APAC

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Based on a survey by CX Network of 112 CX practitioners across Asia-Pacific, this report will explore the key CX trends, customer behavior shifts, spending priorities, and experience management pain points that are developing i...
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HOW MUCH CAN DELAYED INCIDENT REPORTING COST YOU?

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Delayed incident reporting is an unfortunate but common problem in business management. Every company requires a reporting system to help track relevant incidents and take prompt actions. And that’s where incident management c...
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