SAFETY AND SUSTAINABILITY THE EMERGING PILLARS OF WORK CULTURE

One of the popular buzzwords quoted in corporate investor meets and annual reports in recent times has been ‘Sustainable’. Over 93% of CEOs see sustainability as necessary for their company’s future. Sustainability has moved f...

IS YOUR RESTAURANT’S PIE OF REPAIR COSTS INCREASING DAY BY DAY

Any business has to incur a mix of fixed and variable expenses. If you are running a restaurant business, you will have expenses like salaries and rent that you incur irrespective of the number of open days and customers’ foot...

THE NOT SO HIDDEN COSTS OF IGNORING QUALITY CONTROL

All organizations, irrespective of their industry, have a vision. This vision is often fueled by the organization’s financial position. An effective quality control system ensures that a company’s financial position is strong ...

Top 10 CX Challenges in APAC

Based on a survey by CX Network of 112 CX practitioners across Asia-Pacific, this report will explore the key CX trends, customer behavior shifts, spending priorities, and experience management pain points that are developing i...

HOW MUCH CAN DELAYED INCIDENT REPORTING COST YOU?

Delayed incident reporting is an unfortunate but common problem in business management. Every company requires a reporting system to help track relevant incidents and take prompt actions. And that’s where incident management c...