HOW ‘SUPER STORE’ DESIGNS ENHANCE CUSTOMER EXPERIENCES

The bigger the store, the better the performance? How the latest ‘Super Store’ strategy helps fashion brands transform into new retail, and combat aging brick-and-mortar stereotypes. Joanna Wang stared at the appointment dat...

BARE INTERNATIONAL CELEBRATES 35 YEARS BY UNVEILING A NEW LOGO IDENTITY REFLECTING COMPANY’S FOCUS ON THE FUTURE OF THE CUSTOMER JOURNEY

BARE International unveiled a new brand campaign, including a new logo identity, that reflects the company’s evolution from mystery shopping provider to experience research consultants and full-service program design. This mile...

HOW PROBLEM RESOLUTION MAKES AN IMPACT

Consumers are searching on social for recommendations. When the #1 selection comes up, they choose. I’d like to say it is due to great reviews about customer experience or value for the money, but in reality, it is likely somet...

BARE International is honored with the MSPA Americas annual Shoppers’ Choice Awards for the sixth consecutive year

MSPA Americas, the trade association for companies engaged in creating, measuring and enhancing the customer journey, has announced the winners of the 2022 Shoppers’ Choice Awards. “Each [BARE] employee depicts unparalleled pro...

2022 GLOBAL CONSUMER TRENDS IN THE CX WORLD (PART III)

Explore the Qualtrics 2022 Consumer Trends Report to find out how consumer behavior and preferences will change in the year ahead and what you can do to attract and retain customers moving forward. Consumers will stop engaging,...