How customer behavior in APAC is progressing

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The CX APAC practitioners were asked to evaluate the changing behaviors of their APAC consumers, and rate whether they agreed with the following statements. The pressure on APAC brands to be socially responsible is reportedly ...
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WHAT IS INCIDENT MANAGEMENT AND HOW CAN DIGITAL CHECKLISTS HELP

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A five-hour computer outage cost Delta Airlines $150 million in 2017. Similarly, companies lose an average of $300,000 per hour in revenue, staff productivity, and maintenance costs due to system outages.  Major disruptions ca...
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BARE International global presence expands under collaborative partnership with Vietnam-based firm SOI.Pro

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Vietnam-based market research firm SOI.Pro selected BARE International, a global customer experience research company, to exchange insights and apply international standards to customer experience research. FAIRFAX, VA. (PRWEB)...
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MOBILE AUDITING – LENDING A HELPING HAND TO YOUR EMPLOYEES

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We all live in a modern era. People generally prefer to use cloud storage and digital technology in their day-to-day life. Gathering information on paper forms can be simpler compared to the usability and speed of the mobile a...
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